I’m into my second week with Sigma, and on Monday they published a blog post with the news. I wrote the bio (the middle part), and they wrote the first and last bits. I feel really honoured and grateful to be so well thought of, and delighted to be working with such great people. If I weren’t already highly motivated to finish my thesis, the knowledge that I’ll have more time to spend with these folks would put me there. Can’t wait to make this move!
I received an email today from my primary supervisor saying that my “mock viva” has been scheduled for the 17th of October and that I’ll need to get a reviewable draft of all my chapters to the panel no later than the 8th. The mock viva panel are the two people who have done my annual progress reviews, so I’m pleased they could both do this. They know my work and give good feedback.
A mock viva is like a test run of the viva voce exam in which the examiners ask questions about the final submitted thesis and decide on your fate. The mock has two purposes: to give you experience in answering questions of the sort the examiners are likely to ask, and to give you feedback so you can make changes in your thesis to ensure the examiners get your best work. I have been reassured that for the mock the thesis doesn’t have to be polished (or even quite finished), so I will do the best I can by the 8th. I must get my literature review finished this weekend and then write drafts of the discussion and conclusions chapters, which I’ve not started yet (except for notes). Polishing the analysis chapters (of which there are three) can wait until I’ve got some meaningful content in every chapter.
My thesis has to be 75,000-85,000 words long. I’m at about 73,000 now, so it’s going to be tight. As I write, I’m identifying bits I can move into footnotes, endnotes, or appendices, if need be.
Thanks for all your good wishes!
I’ve just returned from the UX Cambridge conference, having had a wonderful time. I attended interesting, high-quality presentations and gave two myself that were very well received. I met fascinating people and had exciting, energizing conversations. All in all, a great experience.
My major presentation was a one-hour tutorial on designing for older adults. Titled “Older adults: Are we really designing for our future selves?“, the tutorial discussed the common slogan “designing for our future selves” and teased apart the two types of issues that people face as they age — challenges due to changes in our bodies, and challenges due to unfamiliarity with newer technology — and discussed the implications that those two types of challenges present for the design process. I used examples from my own experience of aging (I’m just shy of 64 now) to illustrate and personalize the issues. For example, I didn’t need reading glasses until ten years later than most people do, and I’m still using a low-power magnification; but I’m probably a little early with the challenge of dexterity and stability of my hands, as I have both mild osteoarthritis and essential tremor. The tutorial elicited a lot of great questions, and the exercises saw lively discussion among the participants. People said (and tweeted) a lot of nice things about it, and I had some great conversations afterwards. The slides are on the Sigma Slideshare.
The other presentation was one of the “lightning talks” that these conferences run at the end of the second day. At one of the talks the first day, I had asked a question and raised some objections based on the answer, so the organizers asked me to do a lightning talk. Rather than speak about that objection (which would have taken me longer to prepare), I spoke against the oft-stated idea that a product “should be usable with no training”. Here are the slides from my lightning talk. The Sigma team are planning a blog post about it, so stay tuned. This talk elicited some great questions as well.
This was my first foray into representing Sigma at professional events, and I’d say it went rather well.
It was also my first visit to Cambridge, and I think I’ll enjoy living there.
My UK friends often ask me if I can vote in US elections, since I’ve lived overseas for a while. Yes, I can vote in federal elections forever, unless I’m disqualified for some reason (such as being convicted of a felony or being mentally incapable). My ability to vote in state and local elections depends on my intention to return to the US, and for the first time since I’ve been here I put “my return is uncertain” on my absentee ballot request. (I’ve sorted a job, eh? :-) This means that in the November election I’ll get to vote for president, senator, and congresscritter but not anything at the lower level.
Instead of putting the US voting info in a blog post where it will eventually get buried in the sands of time, I’ve created a page about being an American expat in the UK. Right now all it has on it is voting info, but as I think of other topics I’ll add them.
My guilty pleasure is that I watch murder mysteries on the web, mostly BBC and ITV shows that come available after the broadcast via their “Player” online services. I especially enjoy watching the ones filmed in and around Newcastle — of which there are at least four that I can think of off the top of my head. It tickles me to spot familiar places among the filming locations, and the other evening I hit the jackpot. I was watching an old episode of “Wire in the Blood” (they’re all old, actually, but this was an early one) and at one point I sat up straight and ran the video back a few seconds. Yep, there it was. My neighborhood. A street close to mine and parallel to it. I’ve seen that view a gazillion times, mostly heading to the supermarket or to the bus stop for the 15/15A.
What makes this especially interesting is that this was the second time I had watched that episode — but it was the first time I had noticed and recognized that location. My first viewing must have been fairly early in my time here, before I had built up enough of a “sense of place” of the neighborhood to “feel” such a view as home. But now, after four years, there it was.
The amazing thing is that there are probably thousands of streets in the Newcastle area that are lined with the classic Tyneside flats. But there are precious few — possibly only one — that have that particular configuration of high-rises in the distance and industrial building along the left side.
Nope, it’s my neighborhood all right.
Fortunately, it’s not my street. I would not have chosen to live in a place that looked out onto such an unappealing industrial area, nope nope nope. Its not being my street has the added advantage of letting me give you an idea of where I live without being too specific about it. :-)
Here are three screenshots that show the area.
I should have waited until today before posting the abstract, but I was too excited about it to let it go any longer. Today I had a meeting with my second supervisor, who explained the feedback he had emailed me and told me I didn’t have to stick to 300 words. So here’s the revised version. (I’m leaving the original version up because I did say it was the original version. <smile>)
Design Strategies for Transcendent User Experiences
This thesis presents a study of spiritual and transcendent experiences (STXs) — experiences of connection with something greater than oneself — focusing on what they are, how artefacts support them, and how design can contribute to that support. People often find such experiences transformative, and artefacts do support them — but the literature rarely addresses artefact support for STXs. This thesis provides a step toward filling that gap.
The first phase of research involved the conduct and analysis of 24 interviews with adults of diverse spiritual perspectives, using constructivist Grounded Theory methods informed by relevant literature and by studies performed earlier in the PhD research programme. Analysis found that STXs proceed in three stages — creating the context, living the experience, integrating the experience — and that artefacts support at least two stages and people desire enhancements to all three. This STX framework supports and extends experience structures from the literature: it recognises the top-level categories as stages in a cycle where integration alters future contexts, and it extends the structure of STX by incorporating the relationships of artefacts and of enhancement desires to the stages of these experiences. This extended structure constitutes a grounded theory of transcendent user experiences.
The second phase involved the design and conduct of three “Transcendhance” workshops for enhancing transcendence, which aimed to elicit speculative design ideas in an atmosphere of fun and play. By playing a game that incorporated themes from the grounded theory of transcendent user experiences, workshop participants sketched 69 design ideas for techno-spiritual artefacts. Analysis mapped the ideas to the stages of STX and drew on relevant research to inspire possible extensions to the workshop-generated ideas. By far the largest number of ideas mapped to the STX stage Creating the Context, with very few mapping to Living the Experience, which suggests that context may be easier than lived experience to understand and address directly. This point is especially important for experiences such as STX that are tricky to define, impossible to arrange or anticipate, and thus unsuitable for straight-forward “classic” user experience methods. Transcendhance workshops approach techno-spiritual design peripherally, “sneaking up” on the lived experience by addressing the context.
This thesis combines the grounded theory of transcendent user experience with the Transcendhance workshop process, presenting peripheral design as a promising strategy for facilitating design to enhance spiritual and transcendent experiences.
My supervisor says it’s OK for me to post my abstract here. What you see below isn’t what actually went into the Assignment of Examiners form, because after I wrote it I learned that the committee that reviews that form is very picky about language, so although there is precedent in my faculty for writing a thesis in the first person, I changed it for the form. (Man, I hate passive voice.) So what I’m posting here is what I originally wrote, before I revised it to use the third person. I may revise and/or expand it a little for the thesis itself, but this accurately conveys the gist.
This thesis presents a study of spiritual and transcendent experiences (STX) — experiences of connection with something greater than oneself — focusing on designing to enhance them. Such experiences can be ineffable and transformative and artefacts can support them, but the literature rarely addresses the connection between artefacts and these experiences. This thesis provides a step toward filling that gap.
I conducted and analysed 24 interviews with adults of diverse spiritual perspectives, using constructivist Grounded Theory methods as informed by relevant literature and by studies conducted earlier in my programme. I found that STX proceed in three stages — creating the context, living the experience, integrating the experience — with artefact support and desires for enhancement applying to all stages. My theory supports and extends experience structures from the literature: it recognises the top-level categories as stages in a cycle where integration alters future contexts, and it adds artefacts and desires to the structure of these experiences.
I designed and conducted “Transcendhance” workshops for enhancing transcendence, employing play to stimulate design ideas. Using themes from the grounded theory, workshop participants sketched 69 ideas for techno-spiritual artefacts. I mapped the ideas to the stages of STX, building a framework to guide techno-spiritual design. Living the Experience and Creating the Context showed a large disparity in mappings, suggesting that context may be easier than lived experience to understand and address directly, especially for ineffable experiences that are tricky to define, impossible to predict, and thus unsuitable for straight-forward “classic” user experience methods. The workshops approach techno-spiritual design peripherally, essentially “sneaking up” on the lived experience by addressing the context. Even fanciful ideas provided insights for techno-spiritual design.
Combining the grounded theory of transcendent user experience with the Transcendhance workshops, I developed peripheral design as a promising strategy for facilitating design to enhance spiritual and transcendent experiences.
Throughout my PhD program(me), the title I’ve been using — which I always have to enter on administrative forms — has been “User Experience and the Human Spirit”. That title captures the spirit, the motivation, but gives no information about the content of my research. Today my supervisor and I settled on what I am going to use for the title of my thesis:
Design Strategies for Transcendent User Experiences
I also had to write a 300-word abstract for the purpose of assigning examiners for my thesis. I’ll find out if I can post that here too.
When I find myself thinking that two-days-plus was a very long time to take for only 300 words, I console myself with the famous quasi-quote: “I’m sorry this letter is so long, but I didn’t have time to make it shorter.”