Well, folks, it *is* a keynote.
Some while ago I wrote that I had been invited to give a keynote at the UCD2013 conference, then I amended that to say that I had been invited to submit a proposal for a keynote. I’ve just learned that my proposal was accepted, so I will be giving one of the four keynotes at this conference. Here’s the program.
This makes two talks on UX in government systems in the same city, a month apart. But the audiences are rather different and my focus will be different.